Returns & Exchanges

At CLOUD-CLOTHING, we want your style to feel as light as air, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase isn't a perfect fit, we are here to help you find the right piece or provide a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing